Personal Information & How we collect information
We may collect the following types of personal data from you, all depending on how you interact with us:
- name and contact information (such as email address, postal address and telephone number)
- order and payment information
- any other personal data you may submit to us.
In particular, we use your personal information for the following purposes:
Fulfilment of products and services
We collect and maintain personal information that you voluntarily submit to us during your use of the site, including registering on our site.
We use the contact and payment details you have provided to us so that we can fulfil the supply of products and services you have ordered from our site. This includes your purchase of products, and the processing of returns and refunds.
Who do we share your personal information with for this purpose?
We will share your personal information with the following categories of third parties:
- To verify card payments and process refunds - credit card companies and other payment providers;
- To deliver products and process returns - delivery and courier companies;
What is our legal basis?
It is necessary for us to use your personal information to perform our obligations in accordance with any contract that we may have with you.
Business administration and legal compliance
We use your personal information for the following business administration and legal compliance purposes:
- to comply with our legal obligations;
- to enforce our legal rights;
- protect rights of third parties;
Who do we share your personal information with for these purposes?
We will share your personal information with professional advisers such as lawyers and accountants and/or governmental or regulatory authorities.
What is our legal basis?
Where we use your personal information in connection with a business transition, enforce our legal rights, or to protect the rights of third parties it is in our legitimate interest to do so. For all other purposes described in this section, it is our legal obligation to use your personal information to comply with any legal obligations imposed upon us such as a court order.
Where we share your sensitive personal information, we shall obtain your consent to do so.
Any other purposes for which we wish to use your personal information that are not listed above, or any other changes we propose to make to the existing purposes will be notified to you using your contact details.
How long we retain information for
We will not rent, swap or sell any personal information to other organisations.
Your browsing and interaction on any other websites, or your dealings with any other third party service provider, is subject to that website's or third party service provider's own rules and policies.
We do not monitor, control, or endorse the privacy practices of any third parties.
We encourage you to become familiar with the privacy practices of every website you visit or third party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.
Please note, we are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time. We will endeavour to publicise any such changes.